Don't Forget Our Email - scheduling@hts.care

Horizon Therapy Services — Legal

Effective: August 16, 2025California, USA

1 Information We Collect

Contact Information: Name, phone number, email address, mailing address.
Health Information: Details needed to provide occupational, speech, and physical therapy services.
Insurance & Billing: Insurance provider, policy numbers, and payment details.
Communication Preferences: Your consent choices for SMS, email, or phone.
Website & Usage Data: Limited technical data (e.g., IP, browser, cookies) to operate and secure our website.

2 How We Use Personal Information

Provide therapy services and coordinate care.
Schedule, confirm, and remind you of appointments.
Send important updates about services, billing, or operations.
Process insurance claims and payments.
Comply with federal and state laws, including HIPAA.

3 Sharing of Personal Information

We do not sell or rent your personal information. We share only with:

Insurance companies for billing and coverage.
Healthcare professionals directly involved in your care.
Business associates supporting operations under HIPAA-compliant agreements.
Legal authorities when required by law.

4 SMS/Text Messaging Consent

By providing your phone number, you consent to receive SMS/texts for scheduling, reminders, and service updates.
SMS consent is not shared with third parties or affiliates.
Opt out anytime by replying STOP. For help, reply HELP.
Message & data rates may apply. Message frequency varies.

5 Your Rights

Access and request a copy of your personal information.
Request corrections to inaccurate information.
Withdraw consent for communications at any time.
File a complaint if you believe your privacy rights have been violated.

6 Data Protection

HIPAA-compliant electronic medical record systems.
Encrypted transmission of data.
Access limited to authorized staff and vetted business partners.

Best practice: Link this policy near any SMS opt-in checkbox and in your site footer.

These Terms govern your use of our website, communications (including SMS), and non-clinical services. By using our site or opting into communications, you agree to these Terms.

1) Acceptance & Changes

By accessing our site or services, you accept these Terms and our Privacy Policy.
We may update these Terms; continued use indicates acceptance of changes.

2) Services & Medical Disclaimer

Website content is for general information only and is not medical advice. For care decisions, consult a licensed provider.
Clinical services are provided by licensed professionals under separate consents and notices (e.g., HIPAA Notice of Privacy Practices).

3) Eligibility & Patient Responsibilities

Provide accurate information and update us if it changes.
Follow scheduling, attendance, and safety instructions provided by our staff.

4) Scheduling, Cancellations & No-Shows

Missed or late-cancelled appointments may be subject to our clinic policy.
Please arrive early and notify us promptly if you need to reschedule.

5) Payment & Insurance

You are responsible for copays, coinsurance, deductibles, and non-covered services.
Insurance billing is a courtesy; final benefit determinations are made by your insurer.

6) Telehealth

Telehealth availability may vary by provider and payer rules.
You may need to sign additional consent forms to receive telehealth services.

7) SMS/Text Program Terms

Purpose: appointment reminders, scheduling, or service updates.
Opt-out: reply STOP. Help: reply HELP. Msg & data rates may apply; frequency varies.
SMS consent is not shared with third parties or affiliates.
Supported carriers are not liable for delayed or undelivered messages.
Keep your contact info current to ensure accurate delivery.

8) Acceptable Use

Do not misuse our site (e.g., security breaches, scraping, unlawful content).
We may suspend access for suspected abuse or violations of law.

9) Intellectual Property

All site content is owned by Horizon Therapy Services or its licensors and protected by law.
Limited, revocable license to view and use the site for personal, non-commercial purposes.

10) Third-Party Links & Tools

Links to third-party sites/tools are provided as a convenience; we are not responsible for their content or policies.

11) Warranties & Liability

Site provided “as is” without warranties of any kind.
To the fullest extent permitted by law, we are not liable for indirect or consequential damages related to your use of the site or communications.

12) Indemnification

You agree to indemnify and hold us harmless from claims arising from your misuse of the site or violation of these Terms.

13) Governing Law & Disputes

These Terms are governed by the laws of the State of California.
Venue for any dispute will be in courts located in San Bernardino County, California.

14) Contact

Horizon Therapy Services
8265 White Oak Avenue, Rancho Cucamonga, CA 91730
418 E Vanderbilt Way, San Bernardino, CA 92408
Email: info@hts.care | Phone: 909-373-1641